04/03/2012
Giving employees critical feedback, negotiating with vendors, sticking up for your people (or your budget)—they’re all communications situations that require a certain amount of assertiveness. These 18 questions can help you pinpoint areas of weakness in your ability to express yourself. Use your results to figure out where you can improve.
03/27/2012
Ever feel like you’re the unofficial “shock absorber” in your organization, soaking up the complaints and abuse from all corners of the workplace? A recent study says many HR professionals serve such a role. These tactics can help you confront the workplace bullies who make HR their target.