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Your HR Career

6 tips to take care of yourself and your staff

06/07/2020
Employees, managers and companies of all sizes are navigating unprecedented times, and trying to pivot to a “new normal” in personal and professional life. Here are tips all managers can use to reduce the amount of stress you and your teams experience during this time of extreme uncertainty.

Handle customer gripes in 5 steps

05/27/2020
It’s no fun to have someone in your face—but with the right response, you can turn the situation to your advantage. Follow these steps to escape the most common pitfalls.

Stay ever-present when working remotely

05/15/2020
Do you worry that if you’re away from the office and mixing face to face with colleagues for too long, they’ll simply forget how important you are? There are ways to keep injecting your presence even from far away.

Referee a dispute: 3 tactics

04/22/2020
Here are several behaviors and tactics you can use when you need to step in and help settle a dispute.

Apologize accurately and effectively

04/22/2020
Business school professor Maurice E. Schweitzer suggests five kinds of statements you can combine as needed to create an apology that fits the situation.

What will the workplace look like after the pandemic?

04/21/2020
We cannot tell what the future holds. However, the coronavirus will surely have lasting impacts, on our personal lives, on society and on our workplaces. Already, there are hints of how post-COVID-19 work may look.

The HR I.Q. Test: April ’20

04/01/2020
Here’s your monthly quiz on HR news and trends.

Through choppy waters: How to motivate employees through tough times

03/24/2020
Just as the coach of a losing team can be the force that keeps players giving their all down to the last second of the game, managers have an opportunity to make a significant impact on how their employees perceive times of challenge—even when the company chips are down.

The HR I.Q. Test: March ’20

02/28/2020
Here’s your monthly quiz on HR news and trends.

The HR I.Q. Test: February ’20

02/01/2020
Here’s your monthly quiz on HR news and trends.