05/27/2021
You can learn a lot from salespeople about persuading your fellow managers to your way of thinking. Don’t focus only on what you need from your “prospect.” Instead, ask, “What does the other manager need in order to do what I’m asking?” Adapt these three steps to winning approvals, gathering support, and influencing decisions.
05/27/2021
Your employees are ready to take on the tasks you assign, but they’ll do them better and more willingly if they’re confident in the instructions you give. One trick is to think about how instructions that seem clear to you might be misunderstood by your crew. Unfortunately, that can happen more easily than you think. Here are a few examples.
