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Training

Consistency: Your key defense

01/01/2002
Three employees at a Minnesota prison complained when told they had to sit through a mandatory training session on gays and lesbians in the workplace. The warden tried to ease their …

Leaving managers untrained is ‘extraordinary mistake’

01/01/2002
Anthony Mathis had 24 years’ experience selling cars, but the application he dropped off at Phillips Chevrolet didn’t even get him an interview. The dealership hired seven younger salespeople. Mathis …

Update safety priorities to cut injuries, costs

01/01/2002
Companies typically get a return on investment of $3 for every dollar they spend improving workplace safety. But new research shows many companies place too little priority on accident causes that …

Liability doesn’t stop at company door

12/01/2001
The president of Windermere Relocation Services really wanted to win the Starbucks account. He told Maureen Little, the firm’s top corporate services manager, that he wanted to “do whatever it takes …

Be vigilant against bias in wake of terrorist attacks

10/01/2001
Following the attacks on Sept. 11, the U.S. Equal Employment Opportunity Commission (EEOC) is urging employers to guard against harassment of Arab-American and Muslim workers.
It wants companies to:
…

Sweeten Deal to Retain Worker After Training

10/01/2001

Q. We just covered the entire cost for an employee to complete nurses’ aide training. We intended to draw up an agreement before the training so that this employee would be available to our business for six months before she could seek other employment, but we failed to discuss the agreement before the training. Can we have her sign such an agreement now? —C.E., Ohio

Test before deciding on employee’s limits

09/01/2001
Shirley Hoffman was a whiz at her indexing job at Caterpillar Inc. She moved faster than almost anyone, even though she was born without a left arm below the elbow. Several …

Risky environment won’t end your duty to reduce danger to staff

09/01/2001
All patients at Topeka State Hospital posed a danger to themselves or others. Staff members knew that, and the hospital regularly required workers to sign job description documents that mentioned the …

Don’t let policies rot on a shelf; educate staff or lose your defense

06/01/2001
Sprint wasn’t ignorant of sexual harassment. The company had distributed a human resources policy guide to all employees in 1990 and posted it in all offices. Its code of ethics urges …

Even religious groups can’t favor employees based on religion

05/01/2001
Diane Roh worked her way up to director of nursing at a nursing home affiliated with the Church of Christ. She wanted to join a program that would train her for …