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Training

More reason to beef up training: ‘Quit and sue’ becoming the norm

04/01/2006

Don’t assume that you can handle sexual harassment issues after they arrive on your desk as a complaint. The trend these days seems to be "quit and sue," rather than giving employers a chance to fix the problem. And, in many cases, employees are finding success in such tactics …

Prevent employee anger before it starts: 5 tips

04/01/2006

One wrong move (especially during the firing process) can send employees running for courthouse. Teach supervisors to avoid unnecessarily angering employees by pointing out the following common mistakes …

Better communication = better performance

04/01/2006

A new study proves what you may intuitively know: Organizations that communicate effectively with employees outperform those that don’t …

Mandatory Off-Site Counseling Sessions May Be Paid ‘Work Time’

03/01/2006

If you require hourly employees to attend counseling or training workshops outside normal working hours as a condition of employment, you may need to pay employees for those hours. You may also need to pay the employees’ travel time, too …

6 common mistakes made during investigations, training

03/01/2006

Are your anti-harassment efforts legally bulletproof, or are they full of holes? Probably somewhere in between, if you’re like most employers. Here are six holes that need patching in many employers’ training and investigation practices …

Capture knowledge from key people before they exit

03/01/2006

Your organization could lose critical knowledge if certain employees leave. Yet, top management often hesitates to address that risk. By taking steps to capture "at risk" information, you build a stronger organization … and boost your own standing …

Pregnancy is no joking matter; ‘Prego’ is akin to a racial slur

02/01/2006

If your supervisors think little jokes about pregnancy and childbirth are nothing but harmless banter, set them straight. Use the following case to remind them that singling out pregnant employees is legally dangerous …

Keep ‘Customer Preference’ Out of Your Hiring Criteria

02/01/2006

Make sure your hiring managers understand that basing hiring decisions on the prejudices of your customer base is a sure way to land in court. Applicants’ race, age, sex or religion should always be irrelevant. Courts won’t be swayed by claims that customer preferences forced your hiring hand …

You need luck to uncover fraud, but a bit of skill helps, too

01/01/2006

While most workplace financial fraud is discovered by chance, it still pays to institute controls that can identify such scams. A new PricewaterhouseCoopers study of 3,600 employers found that 45 percent of respondents had detected incidents of fraud …

Teach managers to support staff during crunch time

01/01/2006

Overworked and underappreciated: That’s a recipe for brisk employee turnover. By teaching supervisors how to support employees during periodic peak times, you’ll improve retention. Have managers use these four simple steps to reach out to stressed-out workers …