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Training

Troublesome trainee? Document difficulty from Day One

04/01/2008
Managers and supervisors tend to cut some slack for new employees. After all, novice employees need training before mastering new skills. But if a trainee is beginning to look like she’s not catching on, it’s time to document her efforts and results—plus those of her fellow trainees. Here’s why …

Build a legal wall against the flood of retaliation lawsuits

04/01/2008
Retaliation lawsuits are all the rage among employees (and their lawyers) these days. Employees filed 26,663 complaints of retaliation with the EEOC in 2007, up 18% from the previous year. One key reason is the landmark U.S. Supreme Court 2006 ruling in Burlington Northern & Santa Fe Railway Co. v. White …

How to get managers to enforce a dress code

04/01/2008
A reader of the Forum section of our free HR Weekly e-letter posed this question, “Our managers are responsible for enforcing our dress code, but some of them don’t. What can we do?” Here’s how some HR professionals replied …

How to measure the return on your training investment

03/11/2008
Employee training represents an act of faith for many organizations. They know it’s important, but few can quantify the return on investment (ROI). Still, HR is pushed to prove that training pays off. Use a formula to prove to senior managers which training produces results and which doesn’t …

What to do with the ‘Informal’ personnel files our managers keep

03/01/2008

Q. In addition to the official personnel files we keep in HR, our supervisors keep informal or working files. Is this allowed? Does this practice present any concerns? …

Track training opportunities, participation to show you don’t discriminate

03/01/2008

Employees who belong to a protected class often sue for discrimination if they feel they have been denied training and education opportunities. That’s why you should carefully track what training courses or experiences you offer, the minimum qualifications for each opportunity and who ends up taking advantage of each one …

Denied training opportunity isn’t necessarily discrimination

03/01/2008
It’s not discrimination for an employer to offer training to some employees but not others—if the training doesn’t lead to greater pay, advancement opportunities or other tangible benefits. Simply put, employers don’t have to worry about discrimination lawsuits if their decisions are based on solid business reasons …

Labor pains: The perils of the Employee Free Choice Act

03/01/2008
As the 2008 election cycle intensifies, organized labor is devoting substantial resources to support candidates who will advance its ambitious legislative agenda in 2009. That agenda includes passage of the Employee Free Choice Act (EFCA). Employers must understand what EFCA passage would mean and what they can do now to ensure that union organizers do not target their employees …

N.C. employers face greater risk of punitive damages

03/01/2008
In a pair of surprising decisions, the 4th Circuit Court of Appeals has upheld large punitive damages awards against employers that juries said violated the ADA. The cases are significant because the 4th Circuit Court of Appeals has long been considered the most conservative court in the nation—and a safe haven for employers …

Recouping training costs when workers leave

03/01/2008
Q. It costs a lot to train new employees, so naturally we are upset when those employees leave. They benefit from the training, and we are out the cost. Can we recover training costs if an employee leaves? …