Training

10 tips on setting goals for others

03/17/2009

Ask employees to focus on razor-thin, challenging targets, and they might fail or do something unethical. Managers can avoid those unintended consequences by using this 10-point checklist when setting goals for others.

Unions at your doorstep: The ABCs of EFCA … and how to respond

03/11/2009

Let the battle begin. On March 10, The Employee Free Choice Act, commonly referred to as the “card check” bill, was introduced in Congress. It’s the top legislative priority of labor unions. If passed, EFCA would streamline the process of union organizing, tilting it substantially in favor of workplace unionization. Union-free employers should consider acting now to keep their operations union-free. Here are the action steps to take today …

Preventing workplace violence in 5 steps

03/10/2009

There’s never been a better time to implement a violence prevention plan. Tough economic times sometimes cause people to snap—and they might do so at work. You need a prevention program that starts with employee screening and ends with publicizing your tough anti-violence policy.

J.C. Penney to pay $50,000 to end race discrimination case

03/06/2009

J.C. Penney has agreed to settle a racial discrimination suit filed by Reinell Singh, an African-American employee at a Staten Island store. Singh alleged her supervisor used racially offensive names when referring to her and ultimately fired her because of her race.

Stacks of résumés are no excuse for sloppy hiring practices

03/06/2009

Despite the daily economic lamentations, some employers are still hiring. Those employers may think they are in the catbird seat because they may have hundreds of applicants for each position. But a bonanza of applicants is no excuse for shoddy hiring practices. You must make sure they comply with state and federal laws.

Poor worker training cited in case involving heat death

02/26/2009

In 2004, two men were fixing a pump at a plant when one of them complained of being hot and not feeling well. The other man took him to his car and returned to work on the pump. When he checked on the ill man 45 minutes later, he found him slumped over the wheel. He had died.

20 tips for motivating your employees

02/24/2009

In addition to setting goals and tracking progress, it’s the manager’s job to help motivate their workers toward excellent performance. Here are 20 simple motivational tools to keep in your bag.

The safest way to handle calls for references and recommendations

02/17/2009

As the economy shrinks, unemployment is growing in New York and throughout the country. If your organization plans to lay off workers or already has, brace yourself. Lots of former employees are going to list you and your managers as references when they seek new jobs. That means it’s time to make sure you have policies in place on how to handle reference-check calls.

Stamp out harassing behavior across the company

02/12/2009

When it comes to hateful and discriminatory speech and behavior, it makes no difference whether the conduct happens in the boardroom or on the factory floor. That’s why you should train everyone—from those in the executive suite to those working in the field—on your harassment policy.

Preach zero tolerance for any harassment