01/19/2010
All employees, regardless of which protected class they belong to, have the right to work in an environment free from hostility. That doesn’t mean, however, that you have to fire every co-worker who does something that might be interpreted as hostile. Sometimes the appropriate response is to reprimand the co-worker and educate her so she’ll change her ways.
01/14/2010
In an industry that suffers from 100% annual turnover, Universal Protection Service in Santa Ana, Calif., boasts a much lower rate: 65%. “Anyone in HR will be aghast at that rate because it sounds horrendous,” admits HR VP Paula Malone, “but compared with the industry average, it’s actually good.” The reasons for the relatively low turnover: continuous training and on-the-spot recognition.