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Training

Staff, applicants lack needed skills? 6 ways to close the gap

06/12/2012
Nearly one-third of employers say they can’t find qualified candidates to fill their open jobs, up from 24% a year ago, according to CareerBuilder. Here are six ways employers are addressing the post-recession skills shortage:

Didn’t know employee wanted training? Be sure to extend invitation next time

06/11/2012
Failing to offer some employees the opportunity to participate in training can mean a possible lawsuit. But that’s only true if the employee who missed out on the training opportunity let it be known that he was interested.

5 ways to ramp up employee training

05/15/2012
Tap into the power of training and development by trying these five tips. They’ll help you make the most of limited resources, and they’re sure to improve employee skills.

Is etiquette dead? Mind employees’ manners

05/14/2012
More corporate training departments are turning into pseudo charm schools. They’re sending employees to business etiquette classes (or hiring personal coaches) to put polish on everything from business correspondence and conversational skills to personal hygiene. At stake: professionalism and credibility.

Close skills gap with training, pay, planning

05/10/2012

More than half of U.S. employers are having trouble filling mission-critical positions, a ManpowerGroup report notes. It’s time to turn around the trend. Here are nine ways organizations are addressing the post-recession skills shortage:

Ensure training doesn’t foster discrimination

05/03/2012
If you have an internal training program designed to help em­­ployees advance their careers, make sure that it doesn’t unintentionally spur sex or other discrimination lawsuits.

When sexual harassment accusations fly, investigate and discipline right away

05/02/2012
Here’s a lesson learned from an employer that responded correctly when an employee complained about sexual harassment. Not only did it conduct a thorough investigation that helped it win a lawsuit, but it also prevented another potential sexual harassment claim when it discovered even more egregious behavior—from the original complainant himself.

You must pay for training that isn’t truly voluntary

04/30/2012
Do you require employees to complete after-hours training that will ben­­efit your operations but isn’t directly job-related? If so, you must pay them for their time, unless you can show that participation is truly voluntary.

Add etiquette to employee expectations, please

04/10/2012
If you worry that the personal habits and behavior of your employees—particularly new hires, fresh out of school—might be holding them back (and re­­flect­­ing poorly on your organization), try these tips for reinforcing business etiquette.

Employee training: When must it be paid?

04/09/2012
If you offer extra off-duty training to your hourly employees, pay extra attention to the rules that explain when those hours must be “paid time.” In most cases it will, but the Fair Labor Standards Act does give you a four-step ladder to climb to a pay exemption.