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Policies / Handbooks

Which companies must make their facilities accessible to disabled customers?

07/01/2001
Under Title III of the Americans with Disabilities Act, a dozen categories of businesses must make their public places accessible to customers and clients. These places must make reasonable accommodations in …

Playing doctor: What’s a ‘serious’ condition under FMLA?

07/01/2001
Since 1993, employees have been able to take up to 12 weeks of unpaid leave to care for their own “serious health condition” or to tend to a child, spouse or …

Urge Staff to Visit Doctor During Off-Duty Hours

07/01/2001

Q. We don’t usually require employees to provide documentation when they take time off for doctors’ appointments, but one worker has a pattern of scheduling these “appointments” on the Friday before holiday weekends. Can we request verification from the doctor’s office on a case-by-case basis? —J.B., Washington

Limit Employees’ Use of Phone While Driving

07/01/2001

Q. The animal care officers who work for us spend 80 percent of their time driving and responding to rescue calls via cell phone. Requiring them to pull off the road while talking on their phones wouldn’t work. Is there another way to limit our liability? —D.R., Florida

Protect disabled staff from harassment

06/01/2001
Starting today, plan to revise your anti-harassment policies and instruct your staff that harassment based on a worker’s disability is against the law. Reason: In a pair of landmark rulings, two …

Get separate signature to enforce arbitration agreements

06/01/2001
When Lupe Romo filed suit after being fired, her employer argued that she had to take her complaint to arbitration. Reason: An agreement to arbitrate was part of the employee handbook, …

Don’t withhold promised severance when a former employee files suit

06/01/2001
When Shawn Bernstein lost his job in a company merger, he sued under just about every discrimination law imaginable. The court threw out those claims, saying the company had legitimate reasons …

Don’t let policies rot on a shelf; educate staff or lose your defense

06/01/2001
Sprint wasn’t ignorant of sexual harassment. The company had distributed a human resources policy guide to all employees in 1990 and posted it in all offices. Its code of ethics urges …

Informal vacation policy can cost you.

06/01/2001
Don’t leave any doubt about when workers are on vacation. Michael Pelletier’s employer fired him after 20 years on the job, claiming he failed to show up for three days …

Supreme Court: One crude remark doesn’t equal hostile environment

06/01/2001
A supervisor reviewing reports on job applicants with two other employees noted that one candidate had told a co-worker, “I hear that making love to you is like making love to …