Issue: Accommodating employees’ religious beliefs and practices even though you question their legitimacy. Risk: You’ll waste time (and potentially spark a lawsuit) by challenging a person’s religious sincerity. Action: …
Issue: Don’t always rush in to solve employee problems for managers; sometimes, just listening is the best course. Benefit: Effective listening casts you in the role of coach, encouraging managers …
It’s clear that you can require bank tellers and phone salespeople to speak fluent English. But can you make the same demand of a construction worker or dishwasher? In many …
The Family and Medical Leave Act (FMLA) allows certain employees to take up to 12 weeks of unpaid leave each year. But, as the following case shows, you can …
Make sure you train employees how to lodge work-related complaints with the company. The benefit: A clear complaint procedure provides a defense if employees lodge informal complaints outside of your process. …
Smart organizations have hosted sexual-harassment training for years. But now that California has joined the list of states that mandate such training, your state may be next. The California law …
It’s common this time of year to receive charitable requests to help schools, the homeless, the needy, etc. The requests may come from outsiders or even among co-workers. Not a problem, …
Smart organizations educate their employees about acceptable email use and follow a policy of regular computer-file purging to keep the company network free of unnecessary data storage. But what …
THE LAW. While you’re not required to conduct exit interviews with departing employees, federal employment laws do govern how you must handle certain information heard during such meetings. For …
Q. Is our company required to provide a couch or cot on the premises in the event that an employee becomes ill? Are there any laws that dictate safety or health reasons for doing this? —V.A., Ohio