12/23/2020
When a product or service you’ve purchased for your company goes wrong, your role switches from manager to customer. Yes, you have to call a service rep, complain, and have a problem corrected. Not fun, but as negotiation expert Marc Freeman points out, the skills you’ve learned as a manager will help.
12/21/2020
A full 50% of working Americans say their career development has stalled or even regressed during the pandemic, says a survey of 1,000 workers by Doodle, an online scheduling firm.