01/14/2010
In an industry that suffers from 100% annual turnover, Universal Protection Service in Santa Ana, Calif., boasts a much lower rate: 65%. “Anyone in HR will be aghast at that rate because it sounds horrendous,” admits HR VP Paula Malone, “but compared with the industry average, it’s actually good.” The reasons for the relatively low turnover: continuous training and on-the-spot recognition.
01/13/2010
A new study by Quest Diagnostics shows that hair-based drug tests reveal far more workplace drug users. Reason: Hair testing can identify usage going back up to three months, while urine testing is best at identifying drugs taken within the past three days.