09/23/2010
It’s not easy keeping up with the ever-changing U.S. tax code. So TaxMasters, a “tax relief” firm that represents taxpayers who have problems with the IRS, started its own university to help employees stay on top of it. Training focuses on improving customer service, process efficiency and professional development—as well as on the complexities of the tax code and the IRS.
09/22/2010
If your employees work outdoors or in other hot environments, get ready for tougher rules governing the measures you must take to prevent heat-related illness and injury. The California Occupational Safety and Health Standards Board has unanimously voted to revise California’s already stringent heat-illness prevention regulations, formalizing temporary, emergency rules that have been in place since 2005.