HR Management

Sometimes, wouldn’t a firm handshake suffice?

02/19/2014

Hugs are great and all, but does every greeting and parting at work warrant an embrace? Research psychologist Peggy Drexler doesn’t think so.

Everyone’s business: Teach staff the ABCs of customer service

02/18/2014

Many of your employees have to deal with customers, even if it’s only occasionally. Here is a 26-step primer to help your employees understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.

The high cost of your employees’ illicit affairs

02/18/2014

You may be resigned to employees spending at least some of their work time checking in on Facebook, Twitter, Pinterest and Instagram. Now add another social media distraction you would maybe rather not know about.

Telework tools reach critical mass

02/17/2014

A new Gallup poll finds that most Americans already own the basic equipment required to perform many white-collar jobs from home. Here’s a breakdown of the percentage owning each kind of tech:

Valentine’s Day tip: Let work rescue your love life

02/14/2014

One out of 10 people have faked a job-related emergency to get out of a bad date, according to a poll by Workplace Options, which runs programs to promote work-life balance.

Millennials take lead in workplace

02/12/2014

The demographic pie in today’s workplace divides up fairly evenly. Here’s the percentage of the workforce occupied by the four most recent demographic cohorts.

Game on! How HR can use ‘gamification’ to recruit, train and engage employees

02/10/2014

Candy Crush, meet the corner office. Online games aren’t just for playtime anymore. Small and midsize businesses can take a cue from their large competitors, who are increasingly using online games to recruit, educate and energize their staffs.

Employee Handbooks: Overview

02/10/2014

HR Law 101: Employee handbooks are extremely valuable business tools. But if you’re not careful, your handbook could land you in court. In particular, employees are increasingly suing for wrongful discharge, pointing to a handbook they claim guaranteed them employment indefinitely …

Essential Topics in Employee Handbooks

02/08/2014

HR Law 101: Your employee handbook should include statements on these topics: a welcoming letter from the CEO, rules and procedures, your employment policies, compensation and benefits, safety and health rules, an affirmative action statement and an acknowledgment receipt form …

Smell alcohol on employee’s breath? What to do now

02/07/2014

When you smell alcohol on an employee, or receive reports that an employee smells of alcohol, you need to act fast to protect everyone’s safety—but not so fast that you mishandle the situation. Follow these guidelines.