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HR Management

Document customer gripes: It helps win lawsuits

09/05/2016
Customers may not always be right. But it’s wise to document their complaints at the time they make them.

Relax! Your arbitration agreement is likely valid

09/04/2016
As long as you get expert legal help creating a valid arbitration agreement, Texas courts will probably enforce it.

The HR I.Q. Test: September ’16

09/01/2016
Here’s your monthly quiz on HR news and trends.

Paycheck to paycheck normal for most workers

08/31/2016
More than three-quarters of workers—78%—are living paycheck to paycheck to make ends meet, and 26% don’t save any money at all.

Sitting is the new standing: Let workers cool their heels

08/29/2016
The California Supreme Court ruled that employers must provide a seat for staff who usually stand during the workday, if the work could reasonably be done while sitting.

3 tips to turn line managers into your best project allies

08/28/2016
When you want to gain approval for a new HR initiative, enlist a network of line-management allies to champion your case. It’s one of the best ways to fast-track your new program—and enhance HR’s stature within your organization.

3 ways to ease the transition from worker to supervisor

08/27/2016
It’s the familiar “bud to boss” problem. When exemplary employees are rewarded with promotion into the management ranks, it’s easy to forget that new supervisors don’t have the same background as others who have always worked on the boss side of things.

How to spot 7 common errors on legal bills

08/26/2016
If part of your job involves dealing with outside employment law attorneys and reviewing their invoices, know what kind of overcharges to look for.

Know your workforce: Americans living in multigenerational households

08/24/2016
One in five of your employees may be helping to support a household that includes grandparents, grandchildren or both.

Make sure arbitration agreements are fair, clearly written and easy to understand

08/22/2016
Arbitration agreements are enforceable in California only if they are conscionable. Courts are likely to uphold arbitration agreements written in plain language that is easy for employees to understand.