07/01/2008
There’s a big difference between losing three slugs versus three stars in your department within a month. Yet, at most organizations, those losses would be calculated the same—as an overall percentage of employees—when figuring turnover rate. The problem: Such a simple metric doesn’t account for performance differences among departing employees …
06/06/2008
Unscheduled absences can throw production into a tailspin. Often, those absences occur when an employee’s child care arrangements fall through. But increasingly, workers also must stay home to care for spouses or parents who need help after surgery or because a regular caregiver is unavailable …
