08/28/2008
Every employer seems to be jumping on the wellness bandwagon in an effort to curb health care costs. But it’s always been hard for HR to prove its wellness investment is worth it. Reason: the inability to nail down a return on investment (ROI) on wellness programs. Now, a host of new approaches and tools have come to the rescue …
08/12/2008
Savvy business people have long focused on customer lifetime value—the gains to had from cultivating lifelong relationships with customers eager to patronize them again and again. Here are three keys to nurturing those same kinds of relationships with employees—and reaping the same kinds of rewards.