08/20/2009
Discipline one day after complaint? See you in court … Obscure terms could trigger race-bias suit … Teach front-line staff how to handle legal papers … Employees can have more than one "employer" … Employee is her own lawyer? Don’t pull punches.
08/14/2009
Even the best bosses sometimes blow up. An employee slacks off or messes up, and the manager lashes out. Everyone knows such outbursts shouldn’t happen. That doesn’t mean they won’t. How you handle the aftermath may make the difference between a jury trial and a smooth return to workplace normalcy.