10/04/2011
When it comes to accommodating disabilities, the process is supposed to be interactive. That means both the employee and employer are supposed to discuss how best to accommodate a disability while meeting everyone’s needs. It’s important to keep excellent records showing your efforts at accommodation and employees’ responses—especially if they are less than cooperative.
10/04/2011
Insist that all those involved in the hiring process document why they chose the candidate they did. That way, if a hiring manager inadvertently used hiring criteria that may have had the appearance of being biased, you can use those alternative reasons to defend against a discrimination lawsuit.