09/26/2012
Surprise! Some of your supervisors may be biased—something they would probably deny if confronted. If an employee complains that her boss is prejudiced, don’t just accept the manager’s protestations of innocence as the last word. Investigate instead.
09/26/2012
Not every employee is cut out for management. Someone who was a true asset as a skilled worker may be a bust after being promoted. If that happens in your organization, exercise patience before terminating.