03/26/2019
When an employee comes to HR to complain about physically demeaning behavior directed her way, pay close attention. Demeaning behavior accompanied by sexist or racist comments, for example, increases the risk that the employee will file—and win—a hostile work-environment case.
03/26/2019
Be prepared to honor the findings of outside investigators you hire to get to the bottom of internal complaints. Accept the results and act immediately to remedy the situation.