06/22/2010
				
As FMLA administration grows more complex, more employers are using  software to track it. Most of the time that works fine. But if you  decide to terminate because the software told you an employee  overstepped her leave or wasn’t eligible for FMLA leave, review the  reasons for the leave and double-check your calculations.				
			 
			
06/14/2010
				
Make sure your entire staff is on the same page when it comes to  responding to FMLA requests. Decide on a contact person and set a policy  that lets all employees know. Create a log for recording all incoming  FMLA communications. Remember, certifications may come directly from  medical providers, who are likely to use fax or mail delivery.