05/14/2010
Q. We require certain employees to be on-call for customer service needs that arise after hours. Employees carry a pager while on-call, and are expected to respond to pages right away. Do we have to pay our employees regular wages, or a minimum number of hours and overtime for being on call?
05/14/2010
For the past 50 years, employers could ask the U.S. Department of Labor to issue an “opinion letter” to provide guidance on fact-specific questions about overtime, FLSA or wage-and-hour issues. But the DOL stopped the practice last month, replacing the letters with “administrator interpretations.”