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Discrimination / Harassment

ADA case: More prima donna than prima facie at hotel?

11/20/2009

Hotel banquet captain Richard Robinson claimed to suffer from attention deficit hyperactivity disorder, bipolar disorder, post-traumatic stress disorder and several physical impairments. He asked his employer, the Hyatt Hotel in New Brunswick, to accommodate the myriad maladies …

Do your health assessment questions violate new GINA law?

11/19/2009

It’s time to take a fresh look at the health questionnaires you hand out to employees as part of your wellness program. New federal regulations that prohibit discrimination against people with congenital medical conditions mean you must review health risk assessments to make sure they don’t ask employees to reveal protected information.

When promotions are on the line, follow your criteria and beware supervisor bias

11/13/2009

When promotion processes bypass qualified candidates, discrimination lawsuits are almost sure to follow. That’s because employees can easily poke holes in complex candidate-ranking systems, and supervisor bias emerges when promotions are on the line. If you have set criteria for promotions, make sure you follow your own rules.

Warn bosses: One wisecrack can mean trouble

11/13/2009

When supervisors and managers have to deal with an employee they perceive as trouble, emotions can take over. That’s bad news. Warn them that anytime they have to deliver bad news to an employee—for example, while disciplining or firing—they must refrain from making smart-aleck comments. Wisecracks are too easy to misinterpret, especially if the employee already thinks the employer is out to get him.

Before assigning work based on employee and client race, double-check for bias

11/13/2009

Here’s a problem you might not see coming. Let’s say you have an employee who belongs to a protected class, and whose skills you believe will help when relating to others of the same protected class. Before you decide to assign work to the employee based on those skills, consider whether doing so is, in effect, unspoken segregation.

ADA return-to-work case costs Sears $6.2 million settlement

11/13/2009

Retail giant Sears will pay $6.2 million to disabled workers it refused to accommodate. The EEOC sued Sears after uncovering more than 100 employees who claim the company refused to discuss accommodations before firing them.

Foreign managers? Warn them against age bias

11/11/2009

Is your organization a subsidiary of an overseas company? If so, you may have to warn managers who are used to a different set of rules that comments about age preference can lead to trouble.

Watch out for retaliation—even if employee never made formal discrimination complaint

11/11/2009

Employees who come to HR with complaints about alleged discrimination are protected from retaliation, as are employees who go to the EEOC or state and local anti-discrimination agencies. But what about employees who voice informal complaints? They’re protected from retaliation, too, even if all they did was simply voice concerns about how the company is treating other employees.

Zero-tolerance policy on theft OK if applied consistently across the board

11/11/2009

If you believe an employee has been stealing from your organization, you may not have the time or resources to launch an investigation worthy of "Law and Order." If it’s your consistent policy to terminate those accused of stealing, fire away.

Attitude, absence & foul language: 3 scripts for those conversations you’d rather not have

11/10/2009

Paul Falcone, author of 101 Tough Conversations to Have with Employees, offers these scripts to follow when you need to have awkward but essential conversations with employees. Here’s what managers should say after they’ve said, “Hey, got a minute?”