Retention

Five rules for keeping the promotions process fair

08/25/2009

Supervisors who want to hand-select a particular employee for a job may be tempted to play fast and loose with the company promotion process. Watch out!

Even in Silicon Valley, tech firm retains staff

07/06/2009

Twenty percent of West Valley Staffing Group’s employees worked there for a while, left for other jobs, and then came back to claim their former positions. And many of the technology temp agency’s 60 employees have worked there for a decade or longer, even though most Silicon Valley firms suffer from high turnover. Perhaps it’s the perks …

Declining to cooperate with investigation isn’t protected

06/12/2009

Before an employee can sue for retaliation, she has to show she participated in some form of protected activity—filing an EEOC or internal discrimination complaint, for example. But what about refusing to cooperate with an employer’s investigation?

‘Circle of Growth’ keeps call center turnover low

06/05/2009

In an industry that suffers an 80%-plus turnover rate, The Beryl Companies’ Dallas-based call center loses just 17% of its employees each year. Founder and CEO Paul Spiegelman attributes the low turnover to what he calls his “Circle of Growth” philosophy.

Summer staff get-togethers for every budget

06/02/2009

While you may not have been partying much at the office lately, some employers see summer as an ideal time for an all-staff get-together. Instead of spending a lot on flowers and glassware rentals, get creative with these summertime themes.

U.S. workers using less vacation time, survey says

05/04/2009

Online travel agent Expedia.com probably didn’t hear what it wanted to hear when it conducted its ninth annual travel survey. More than a third of workers said they won’t use all of their vacation this year. The primary reason cited? Work-related pressure.

‘Pick the tomatoes off my sandwich!’ Are your managers overusing the ‘other duties as required’ clause?

04/27/2009

Many job descriptions conclude with the catchall requirement that employees must perform “other duties as required.” But are some of your supervisors expanding that definition to ridiculous extremes? Such nonwork-related duties are certain to annoy employees, which will hurt retention. At worst, they could create safety hazards and legal claims. Encourage supervisors to keep employees strictly focused on business-related work that furthers the company’s—not the boss’s—goals.

8 ways to trim marginal benefits, max out those that work

04/14/2009

In today’s pared-to-the-bone business environment, you can’t waste time or money offering benefits no one cares about. If you haven’t already, now’s the time to take a magnifying glass to your benefits. Look for efficiencies in these eight places.

In wake of AIG debacle, 10 steps toward better bonuses

04/07/2009

Bonuses have gotten a bad name lately. But the howls of outrage that followed news of AIG execs’ huge retention bonuses shouldn’t sound the death knell of pay for performance. Here are 10 tips for making your bonus system work in today’s economy.

Shopping sprees, cruises keep showroom staff on board