Productivity / Performance

What is the ‘Lifetime value’ of your employees?

08/01/2008

Businesses have always understood the value of cultivating lifelong relationships with customers eager to patronize them again and again as their lifestyles change and they need new products or services. Nurturing those same kinds of relationships with employees has just as much value …

Shorts Circuit: Firm Orders Employees to Take Off Pants

08/01/2008

Employees of Richter7, a Salt Lake City-based advertising and public relations agency, received an unusual directive from top management earlier this summer: No long pants allowed! Shorts, skirts, skorts and capris were in fashion for four weeks as part of a companywide push to beat the heat. Richter7’s owners even bought each employee a new pair of shorts.

No workers’ comp just because your job drives you crazy

07/25/2008

Any job can be stressful, but some employees claim their jobs literally are making them crazy. But does that mean that employees whose jobs drive them nuts have an occupational disease? If so, are they entitled to workers’ compensation benefits if they cannot work anymore? Those are some of questions the North Carolina Supreme Court considered in a recent landmark decision …

Employees’ temporary disabilities don’t trigger ADA protections

07/24/2008

Sometimes injured employees need more time off than the 12 weeks allowed under the FMLA. In such cases, they often ask their employers to allow them to return to their jobs with reasonable accommodations under the ADA. That may be true if their conditions are permanent, but not if their conditions are merely temporary. Employers can deny requests without violating the ADA …

We fix machines, why not staff? 5 ways to retool employees

07/24/2008

All companies have a large investment—time and money—in their human capital. A company would never hesitate to fix a machine, repair a plant or improve a work site, so why not treat human assets the same way? The key to correcting performance problems is a collaborative effort between a supervisor and an employee. It’s not the responsibility of the HR department …

Pre-Employment tests

07/22/2008

Q. Our company operates a distribution warehouse. Our application process used to be very simple—applicants would come into the warehouse and voice their interest. We would do a quick interview on the spot and usually hire the person. Since then our company has grown significantly and we want to make sure we are in compliance with current regulations. In order to work in the warehouse, employees must be able to lift at least 75 pounds. During an interview, can we ask what disabilities, if any, an applicant may have? We just want to make sure our employees are able to lift the boxes. …

Don’t play doctor with employee ailments

07/21/2008

Electrician David Justice worked at a canning plant when he suffered a stroke. It affected his balance, so when he returned to work, his doctor said he could no longer work on catwalks or ladders …

15 Questions to Ask Employees in Their First 60 Days

07/21/2008

A good employee who seemed happy quit after just three months. His supervisor never saw it coming. What happened? That unexpected turnover might have been avoided if the boss had checked in to uncover any potential problems. Here are 15 questions supervisors or HR should ask all new employees in their first 60 days on the job.

The 7 Best Ways to Motivate and Inspire

07/15/2008

Only one in 10 employees looks forward to work, and many say the lack of leadership is why. This doesn’t have to happen. According to the author of Fire Them Up!, here are the seven best ways to get across your vision, values and mission to employees …

Understand the ADA basics: Diagnosis not always equal to disability

07/14/2008

We hear and read that Americans are developing diabetes, heart disease, obesity, high blood pressure and other health problems at an alarming rate. But it doesn’t follow that large segments of the workforce are disabled and entitled to ADA accommodations for their ills.