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Productivity / Performance

Start new accommodations process if disability worsens

09/26/2008

Some disabilities get worse with time. An accommodation that allows an employee to perform the essential functions of her job today may not work as well in six months or a year. That’s why it’s important for HR to stay on top of the employee’s disabling medical conditions …

How to manage (and explain) pay-for-performance plans

09/25/2008

Difficult times call for compensation professionals to make difficult decisions. If your average raise is 3.8% and you give it to everyone, your stars are going to look for a bigger bite somewhere else. In fact, they already are. To retain your top talent, you’re going to have to give them bigger-than-average raises …

How do we accommodate an employee’s obvious disability tactfully and legally?

09/23/2008

Q. We have an employee who is clearly disabled. The employee has a very difficult time walking and is unable to stand for extended periods of time.  While the employee has never complained or asked for any form of accommodation, it is clearly affecting both him and his performance. We want to help him, but we are afraid to approach him and suggest he needs help. What can we do? …

You can fire high performers just because of poor attitude

09/17/2008
We’ve all encountered the type: employees who are smart—and know it. They work hard and produce results. But they are so arrogant, so abrasive and so insistent that their way is the right way that they kill morale. You don’t have to keep them on just because they meet or even exceed business goals …

What’s Working: 6 Hot Compensation & Benefits Best Practices

09/16/2008

On-site scuba lessons, desks on wheels, employee shopping sprees and unlimited time off are just a few of the ways innovative employers recruit, reward, retain and refresh workers. See if any of these best practices—some simple, some extravagant—inspire you to take a fresh look at your company’s perks.

Document poor work to make sure firing sticks

09/15/2008
Jerilyn Lucas, a bank branch manager, seemed to be in over her head. She struggled with basic operational matters. Her staff began complaining that she frequently missed work. Lucas’ supervisors repeatedly warned her about her performance. When the bank eventually fired her , she sued …

Tell supervisors: You can’t just make up your own performance appraisal standards

09/05/2008

Employers that let supervisors add to or alter the way they conduct performance appraisals are playing with fire. For example, supervisors should never be allowed to assess things like tardiness and attendance using anything but official HR records …

Salaries up slightly in ’09, with more pay for performance

09/05/2008

Despite the economic gloom dominating the headlines, three new national salary surveys predict that U.S. employers will generally hold salary increases steady in 2009. The surveys show employers plan to award average pay increases at or near 3.8% next year, nearly identical to raises given in 2008 and 2007. But smart employers aren’t handing out 3.8% across the board …

Survive the ‘perfect storm’ by matching pay to performance

09/05/2008

If your organization has plenty of employees but not enough of the ones with the skills you need to survive the economic downturn, you’re going to have to change the way you pay them. Make three changes to weather the tempest …

Document deficiencies, don’t fret over false accusations

09/03/2008

Some employees—confronted with their own shortcomings—insist on deflecting blame. Perhaps they try to argue that so-and-so—who doesn’t belong to the same protected class—always gets away with the same poor work and conduct that they’re being criticized for. If you truly believe there is no merit to such an employee’s allegations, you probably don’t need to sweat it …