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Productivity / Performance

Record number of employers dispute unemployment claims

02/19/2009

When you fire an employee for misconduct and he proceeds to file an unemployment compensation claim, how does your organization respond? In recent years, record numbers of U.S. employers have challenged those payouts. The rise in challenges can be pegged to more employers citing misconduct as the reason for terminations.

How should we handle layoffs without risking discrimination claims?

02/12/2009

Q. We need to cut two employees from our marketing department. One of the employees we would prefer to keep was hired only six months ago. If we don’t base our decision on seniority, are we more susceptible to discrimination claims?

Employees dozing at the desk? Offer them pillows

02/11/2009

If the worrisome economy is keeping your employees up at night, offering them a place to nap during the afternoon could help them get their work done. Nearly 30% of employees admit they have fallen asleep on the job, and 12% say fatigue has made them late for work, according to a National Sleep Foundation poll.

Ensure supervisors understand importance of documenting accommodations process

02/05/2009

The ADA requires employers to reasonably accommodate disabled employees and applicants. To decide what those accommodations will be, both sides are supposed to engage in an interactive process. If that process breaks down, a court will try to determine who was responsible for the impasse—and good records are key to winning that fight.

What should we do? Employee wants a transfer as a reasonable accommodation

02/02/2009

Q. One of our employees recently developed a condition that makes it difficult for her to perform the essential functions of her job. She has asked to be transferred to a job she can perform. Are we obligated to do this?

Tackle grumbling head-on with organized gripe session

01/27/2009

It can start as one employee simply venting frustration. Then another joins in. Eventually, morale and productivity take a hit from all the rumor, gossip and negative words bouncing around the office or department. How can you put a stop to it?

Use job ratings to counter disability claims

01/27/2009

Here’s another reason why it’s so important to continually document employee performance. If an employee who quits later says she did so because you didn’t accommodate her disability, you may be able to show that she could in fact do her job without accommodations.

Stick with objective assessments to ensure your processes aren’t swayed by bias

01/27/2009

Assessing employee performance or potential using subjective measures is one of the fastest ways to wind up in court. Employers that stick with objective, carefully tailored assessments are much less likely to lose bias lawsuits because there’s little chance for hidden bias to creep into the process.

Understand the North Carolina Persons with Disabilities Protection Act

01/27/2009

North Carolina law has long protected disabled North Carolinians from discrimination. The North Carolina Persons with Disabilities Protection Act was originally called the Handicapped Persons Protection Act and became law in 1985. The act is broad in scope, and many of its protections apply directly to employment matters.

Boss makes employee sick? That’s no disability

01/27/2009

If every employee who got depressed or anxious after receiving a poor performance review or trying to satisfy a demanding boss could sue, the courts would have little time for anything else. That may be one reason that courts have been rejecting ADA cases based on stress and anxiety brought on by work conditions.