Productivity / Performance

Has recession helped or hurt employee engagement?

03/17/2010

While 30% of nearly 600 employers surveyed by Towers Watson report that employees are less engaged in the organization than before the financial crisis, another 28% of employers believe employee engagement has actually risen during the recession.

Determine if mental condition actually impairs

03/11/2010

Not everyone who has a learning disability or even mild retardation is disabled. Under the ADA, every disability is measured by the individual’s condition and whether or not the condition he claims is disabling substantially impairs a major life function. Thus, someone with minor intellectual deficits may not be disabled under the ADA.

Poor performer getting ax? Don’t rush process

03/01/2010

You’ve documented the poor performance. You’ve been careful to keep things professional, even as you’ve concluded you’ll probably have to fire the employee. Then he files a discrimination complaint. Avoid the temptation to speed up the usual disciplinary process.

Use objective, easily measurable standards to gauge employee performance

03/01/2010

Most jobs can be quantified. That is, it’s possible to measure success on the job by tallying how much an employee produces in a given period—whether that’s widgets, reports, new clients or sales. By using such objective measures to decide who is terminated, employers have powerful evidence to counter discrimination claims.

ADA: Use these criteria to keep courts from second-guessing job’s ‘essential functions’

02/25/2010

The ADA requires employers to try to find reasonable accommodations so disabled employees can perform the essential functions of their jobs. It’s up to employers to determine which functions are essential. Courts rarely second-guess employers that follow a few simple rules when a disabled employee challenges the employer’s list of essential functions. Here are the factors courts consider:

Accommodations: Use the courts’ simple factors to decide if a job function is really essential

02/09/2010

It’s up to employers to determine which job functions are essential and which are not. When a disabled employee challenges an employer’s list of essential functions, courts generally won’t second-guess the employer if the list of functions passes muster against a few simple guidelines. When deciding whether job functions are essential, courts consider these factors:

RIF? Make sure layoff decision-makers don’t know workers’ FMLA status

02/03/2010

Economic times remain tough, and businesses are still finding they have to cut costs to survive. And cutting costs often means looking at a possible reduction in force. In most organizations facing that difficult prospect, a team of managers has to decide where the cuts should be made and what criteria to use when making those cuts. Make sure the decision-making team doesn’t have access to information about FMLA usage …

Beware suspicious timing when taking action against employee undergoing medical treatment

02/03/2010

Here’s another good reason to meticulously track performance: If you end up firing or demoting someone without good documentation, you may end up in court. Bad timing alone could trigger a lawsuit if the employee engaged in some sort of protected activity just before the action.

Your Best Defense: Prevention

01/22/2010

HR Law 101: When drugs don’t seem to present a problem in a workplace, it’s easy to develop a cavalier attitude about them. That’s not very smart. Drug abuse often begins with a single offender and then spreads out malignantly. Experts say your best defense is to detect drug abuse when it first appears and to root it out immediately …

Michigan title company thrives on posted ‘isms’

01/19/2010

At real estate settlement firm Title Source, President and CEO Jeff Eisenshtadt doesn’t care who’s right. He cares what is right. Around the office, Eisenshtadt has posted signs containing what he calls “isms”: They’re the words of wisdom that he expects his employees to live by—and that he uses during their evaluations.