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Productivity / Performance

Keep good records–they’re the key to winning lawsuits

11/08/2010
Remind supervisors: They can’t be careless about documenting poor performance, tardiness and other indications that an employee isn’t performing as well as expected. Good records provide the basis for valid discipline.

Establish clear performance expectations so courts can judge if employee was meeting them

11/01/2010

Courts often hesitate to second-guess employers when they fire employees for what seem like honest reasons. And employers that set out clear performance expectations and then show how the terminated employee fell short rarely lose a lawsuit. That’s because, absent smoking-gun evidence of discrimination, fired employees have to prove they were meeting their employer’s legitimate expectations.

4 phrases that can sabotage job reviews

11/01/2010

When supervisors talk with employees about job performance, they must beware using common phrases that can unintentionally communicate the wrong message, or come across as too negative … or even legally dangerous. Feel free to share this “Memo to Managers” article with everyone in your organization who conducts performance reviews. Bonus: They’ll also learn the two phrases virtually guaranteed to spark a lawsuit.

Fire blatant rule-breakers–even ‘top producers’

11/01/2010

Some employees think that being the best employee in a division or company means not having to follow the rules. That isn’t true and can be downright damaging to morale. If you decide to fire the employee because of disruptive and uncooperative behavior, don’t worry that he’ll win a lawsuit just by virtue of productivity.

4 steps for implementing a variable pay program

10/26/2010
Making variable pay work requires lots of interaction throughout the organization before, during and after implementation. As the business unit most likely in charge of implementation, it’s up to HR to make sure that happens. Here’s how to do it.

Sudden discipline problems? Check for retaliation by boss

10/25/2010

Some supervisors get angry when an employee complains about alleged discrimination. Then they may look for an excuse to discipline the employee. Watch for such sudden complaints of “poor performance.” If the worker was formerly a good employee and now suddenly is not, you may be staring down a sudden outbreak of retaliation.

Mopey workers? 8 ways to snap ’em out of it

10/18/2010

The economy isn’t the only thing that’s in a slump these days. Plenty of workers are in the doldrums, too. They feel stuck in their jobs because new ones are hard to come by. They can’t afford to retire. So they’re not performing as well as employees who look at their jobs as labors of love. Here’s how HR can help get them back on track.

The 4 key factors to keep ’em happy & in their seats

10/14/2010

The “at least I have a job” feeling is starting to wear off among employed Americans. After years of taking on new duties at their old pay, many are feeling overworked, underpaid and underpromoted. Two in five of them are seeking new jobs. Here are four key things your employees will look for elsewhere if you’re not providing it:

The HR I.Q. Test: October ’10

10/13/2010
Test your knowledge of recent trends in employment law, comp & benefits and other HR issues with our monthly mini-quiz …

Planning for productivity: What time are workers at their best?

10/07/2010
Tackle important projects in the morning and don’t plan brainstorming sessions for the afternoon. That’s the message of a new survey that says employee productivity peaks from 10 a.m. to noon and hits a wall from 4 to 5 p.m.