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Productivity / Performance

Feel free to offer constructive criticism when evaluating employees–even good ones

03/15/2011

You may have employees who perform well but could do better—and you might have some ideas about how they can do that. So at evaluation time, you rate them as good or even excellent employees and want to include some specific suggestions in the narrative part of the evaluation. But you also know that some employees are sen­sitive to criticism. What should you do?

Update job descriptions regularly to include new duties & essential functions

03/08/2011
Make sure you have job descriptions for all employees’ positions. Then keep those descriptions updated whenever the duties change.

Hug or a handshake: Which does your workplace embrace?

03/08/2011
Like people, some workplaces welcome huggers. Others prefer a smartly extended right hand. “To hug or not to hug” is the question … and here’s the answer.

Improve Your E-Mail Efficiency

03/03/2011
Billions of e-mail messages are sent each day, but one study estimates that the average employee wastes more than 40 minutes a day on worthless e-mail. That doesn’t even include the jokes your friends and family forward and the unnecessary messages your colleagues copy to everyone in the office. Here’s how you can trim the time you spend on e-mail.

Dirty Dozen: 12 manager mistakes that spark lawsuits

03/03/2011
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Managing employees in remote locations? Insist they follow the rules, just like everyone else

02/25/2011

As more and more employees work from locations away from the main office, employers are finding it challenging to manage their workforces. In some cases, that may be so difficult that it doesn’t seem worth having remote workers, especially when an employee tries to take advantage of the distance and begins to ignore the rules. Don’t let that happen.

Be ready to explain male/female pay differences

02/25/2011

The Equal Pay Act requires the same pay for women and men doing the same work under similar working conditions and requiring equal skill, effort and responsibility. But the law provides several ways for employers to defend pay disparities. Wage differences can be justified if they are based on a seniority or merit system, or vary depending on the quantity or quality of production.

When employee sues for discrimination, be prepared to show your processes are solid

02/25/2011

Judges don’t want your job. They don’t see courtrooms as publicly funded HR offices, and will often try to defer to employer decisions as much as possible. That’s a huge advantage for employers. Capitalize on that by giving the court something to hang a favorable decision on. That something is often a clear and fair disciplinary process.

If employee won’t admit disability, what are our reasonable accommodation obligations?

02/21/2011
Q. One of our employees is experiencing performance-related problems, which I believe are attributable to a mental disability. However, the worker has not notified anyone here that he suffers from an impairment that substantially limits a major life activity. He hasn’t asked for any accommodations either. Should we nonetheless offer to reasonably accommodate this employee?

Need to discipline employee? Prepare to back it up with contemporaneous records

02/21/2011
Courts love to see good records that support employer discipline—records created at or very near the time events occurred. That’s why every manager needs to know how to document discipline and who gets a copy for later use.