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Productivity / Performance

Cut turnover by teaching managers how to respect staff

07/01/2006

Employees who feel less respected by their superiors are more likely to jump ship. The lesson: Treating workers with respect and dignity is ultracritical to retaining good workers, especially in a hot job market …

Don’t let opinions of employees cloud your decisions

06/01/2006
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‘Excellent’ job review can still be considered retaliation

06/01/2006

Giving someone an "excellent" performance rating may seem like a nondiscriminatory act. But, as a new court case shows, high praise can still be deemed retaliation if the review is worse than a previous one and it hurts the employee’s ability to earn a bonus or promotion …

Clarify the essential functions before rejecting accommodation bid

05/01/2006

You can reject a disabled employee’s accommodation request (or refuse to hire a person) if the individual isn’t able to perform the "essential functions" of the job, even with an accommodation. But many ADA failure-to-accommodate lawsuits hinge on which tasks are considered essential …

It’s your duty, not just workers,’ to suggest accommodation ideas

04/01/2006

When a disabled employee requests accommodation to help him or her perform the job’s essential functions, don’t just knock the ball back into the employee’s court by saying, "What do you want us to do?" It’s up to you to actively help look for solutions …

Get the troops on board

04/01/2006
In a recent survey, nearly half the workers responding felt their organization had failed to provide clearly defined goals for their jobs. To help your employees get back into the game, Joanne G. Sujansky offers this advice to create a goal-oriented culture.

Inject more oversight, responsibility into flex schedules

04/01/2006

With flexible schedules reaching near-entitlement status, some employers are pulling in the reins on this runaway perk.
A tighter and clearer flex-schedule policy can help you regain control over the benefit and increase productivity …

Better communication = better performance

04/01/2006

A new study proves what you may intuitively know: Organizations that communicate effectively with employees outperform those that don’t …

Medication may limit employees’ FMLA reinstatement rights

03/01/2006

What happens if an employee tries to return to work after FMLA leave but isn’t quite recovered? In that case, you can turn the employee away if he or she can’t perform the job’s essential functions. That scenario often plays out when the returning employee’s job involves operating machinery or driving and the person must take medication …

Fitness-for-Duty Letters Trigger Instant Reinstatement

03/01/2006

Must you allow an employee to return after FMLA leave if you don’t think she’s physically ready? She could injure herself if she returns. But if you block her return, you could face a failure-to-reinstate FMLA lawsuit. Begin the return-to-work process earlier to see if she still has the ability to perform the job’s essential functions …