Employee Relations

What to ask employees during exit interviews

08/01/2003

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Go from ‘paper pusher’ to ‘problem solver’

07/01/2003

If the people in your organization groan when they read one of your "To all employees" memos, it’s because they think of HR as causing problems, not solving them. You can turn that perception around.

Revamp your COBRA notices; feds float new rules

07/01/2003

Issue: New Labor Department proposals add paperwork burden.
Risk: Using outdated COBRA notices puts you on the government’s hit list, resulting in fines up to $110 per violation, per day. …

Pursue claims, even if complaining worker backs off

07/01/2003

Issue: Courts place the burden on employers to complete investigations of sexual harassment complaints, even in the face of reluctant complainants.
Risk: Failing to pursue complaints actively will come back …

Investigating workplace harassment: 10 steps to success

07/01/2003

Issue: Responding to employee harassment complaints is a high-stakes venture.
Risk: A botched investigation can damage employee moral and spark a lawsuit.
Action: Make sure you (or any manager …

Talking the talk: Be careful with these 5 ‘lightning rod’ terms

07/01/2003

Don’t put too much stock in initial staff surveys

07/01/2003

If you’ve just started surveying employees about job satisfaction and workplace improvements, the first surveys will show unusually low scores. That’s because employees have lots of pent-up negative comments if they’ve …

Pursue harassment claims, even if complaining worker backs off

07/01/2003

You know to investigate harassment complaints when they land on your desk. But what if the complaining employee shows a lack of interest in her initial complaint, …

Don’t dock exempt worker for partial-Day absence

07/01/2003

Q. If an exempt employee has no more paid leave left, can he take a couple hours off without pay? We’d just manually adjust his salary to reflect this. —A.D., Pennsylvania

Managers can refuse bias-tainted orders, court says

07/01/2003

Issue: Courts won’t consider a manager “insubordinate” for ignoring a boss’s order if the manager believes the order is discriminatory. Risk: Increases danger of retaliation …

Employee Relations

What to ask employees during exit interviews

Go from ‘paper pusher’ to ‘problem solver’

Revamp your COBRA notices; feds float new rules

Pursue claims, even if complaining worker backs off

Investigating workplace harassment: 10 steps to success

Talking the talk: Be careful with these 5 ‘lightning rod’ terms

Don’t put too much stock in initial staff surveys

Pursue harassment claims, even if complaining worker backs off

Don’t dock exempt worker for partial-Day absence

Managers can refuse bias-tainted orders, court says

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