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Employee Relations

6 ways to manage difficult people

12/01/2003
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It’s time for a benefit-plan refresher course

12/01/2003
Open-enrollment season provides an opportunity to host a benefit plan brush-up meeting for all employees. Do they need it? Yes! Some 43 percent of employees grade themselves a “C” or worse …

No need to rush and upgrade to Office 2003

12/01/2003
The reviews are in. Here’s the verdict: Upgrade to Microsoft’s new Office 2003 version only if you handle large volumes of e-mail, use a network and plan to install Microsoft’s server …

Prevent ‘cubicle rage’: 6 steps to calming an angry employee

12/01/2003

At your small company, the buck stops with you. So how can you handle an angry employee’s complaint and resolve his or her problem without adding more stress to your day? Use the following six A’s to deflect anger without taking the blame.

When can you ask employees about their prescriptions?

12/01/2003
Issue: The Staten Island Ferry crash in October raised the issue of when you can investigate employees’ prescription use. Risk: You could spark an ADA suit by asking too many …

Credit union membership: a no-cost employee benefit

12/01/2003
Issue: Offering membership in a credit union as an employee benefit is now easier than ever. Benefits: Employees gain access to low-cost financial services. And you have a new, no-cost …

Take these 6 steps to defuse a volatile confrontation

11/01/2003
Issue: Workplace violence claims about 2 million victims each year. Risk: The resulting injuries and trauma translate to $13.5 billion in medical costs and 1.75 million days of work lost …

Spice up your holiday party, but contain costs

11/01/2003
Does it fall on you to help organize the holiday party? If so, shake things up this year by changing the venue, possibly to a skating rink or a boat. Approach …

Cut turnover with business-card handout

11/01/2003
A California chiropractor successfully improved morale (and, he believes, cut turnover) by simply giving every employee a set of customized business cards sporting their job titles. …

Not every government e-mail is public record

11/01/2003
A Florida newspaper requested copies of all e-mails sent and received by two city workers. The city gave up only e-mail related to their government work. The newspaper sued to obtain …