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Employee Relations

Don’t wait for a complaint to punish misbehaving staff

06/01/2004
Issue: Some supervisors believe in a “No complaints, no problem” motto. Risk: By ignoring blatant harassment or discrimination, supervisors open the organization to “negligent supervision” lawsuits. Action: Educate supervisors …

Silence pay-related complaints with wise words

06/01/2004
How do the employees at your organization feel about their compensation? If the answer is “Not good,” a bit of explanation from you can calm those troubled waters. Fact: Only 45 …

Notify employees if tracking them via GPS

06/01/2004
A small but growing number of employers use global positioning systems (GPS) to track employees. By 2006, most new cars will include GPS systems, as will cell phones. Advice: You already …

How to handle employee personality conflicts

05/01/2004
Issue: Employee disagreements are often laid at the feet of HR. Risk: Disputes can lower morale, cut productivity and even trigger violence. Action: Follow the following 5-step plan for …

Baseless claims won’t trigger anti-retaliation protection

05/01/2004
While it may be tempting, avoid firing employees in reaction to their in-house complaints or lawsuits, even if you think the charges are without merit. Reason: A jury will likely see …

Don’t dock employees for time worked

05/01/2004

Q. We give employees the choice of using two 10-minute breaks each day or combining them into one 20-minute lunch break. The employees are required to punch out and in for these breaks. Now, we have a policy that docks employees 15 minutes if they’re four or more minutes late returning from a break. Is this legal? —J.B., Texas

Cut turnover by revealing ‘Hidden facts’ in paychecks

05/01/2004

Issue: Employees too often see their base salary as their bottom-line compensation. Risk: Without a clear view of their total compensation package, employees become disillusioned and seek greener …

Bankruptcy won’t shield you from COBRA claim.

04/01/2004
Don’t think you can escape your COBRA health-insurance continuation responsibilities simply because your organization files for Chapter 11. Recent case: A company filed for bankruptcy one month after it laid off …

Listen up! Are you really hearing what they’re saying?

04/01/2004
Issue: Strong listening skills are vital when handling sensitive personnel issues. Benefit: You’ll enhance your reputation among employees and the top brass as a problem-solver. Action: Practice the techniques …

When does ‘religious expression’ cross the line?

04/01/2004
Issue: You must walk a fine line between allowing employees’ religious expression and preventing that expression from harming the business or creating unbalanced treatment of employees. Benefit: Federal law says …