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Employee Relations

Train all supervisory employees how to spot and take complaints

05/01/2005
Don’t think that you can automatically swat away a pesky sexual-harassment suit by saying the complaining employee didn’t follow your complaint procedure to a “T.” Courts may let employees pursue their …

Don’t ‘get tough’ on certain staff; tie punishment to crime

05/01/2005
Issue: Supervisors tend to be quicker in disciplining employees that have given them trouble in the past.
Risk: Singling out certain “troublemakers” for discipline can spur a retaliation lawsuit.

Explain true health costs to employees; they’re clueless

05/01/2005
If you feel that employees don’t appreciate your company’s benefit plan, a new study shows why: They grossly underestimate your investment, particularly your contribution to health insurance costs.
More than …

Cut your legal risks by reworking exit interviews

05/01/2005
Issue: Gaining more value from your exit interviews.
Risk: Intelligence gathered often falls into a “black hole,” so mistakes are repeated and legal land mines are overlooked.
Action: Ask …

Union, no! Less reason to fear union-organizing campaigns

04/01/2005
The Bureau of Labor Statistics (BLS) says union membership fell to 12.5 percent of all U.S. employees last year, down from 12.9 percent in 2003. That’s the lowest percentage of union …

Do your ideas pass the bottom-line test?

04/01/2005
To propose the most compelling time- or cost-saving ideas, first analyze them like the CEO does.

Workplace notices: Are your labor-law posters out of date?

04/01/2005
THE LAW. The U.S. Labor Depart-ment and each state government require employers to post certain employment-law information that ex-plains employees’ rights and responsibilities. You also must make sure your federal and …

Recruit managers as allies before pitching that HR project

04/01/2005
Issue: Persuading top execs to approve new initiatives that will enhance HR’s stature at your organization.
Risk: Your reputation, your career … your credibility.
Action: Enlist a network of …

Draw staff to health screenings with the right sales pitch

04/01/2005
Issue: Employees who participate in health screenings submit fewer medical claims, lowering your costs.
Risk: They won’t show up if they don’t see the value.
Action: Dangle the best …

How to nail down a flaky boss

04/01/2005

Q. Our CEO changes his mind constantly. After we agree on a project, he’ll come back to me a day or two later with a different plan. How can I pin him down? —L.G., South Carolina