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Employee Relations

Evacuation planning: Pay attention to ADA responsibilities

01/01/2006

While the ADA was created to stop employment discrimination, the law also requires you to provide equal access (and possibly accommodations) for disabled employees in the area of emergency evacuations from your workplace …

Draft questions to predict young applicants’ true potential

01/01/2006

Hiring younger workers for entry-level and managerial-trainee jobs poses unique challenges. Because those applicants have little or no experience under their belts, interviewing requires special insights. To predict job success, focus on applicants’ maturity level by asking the right questions and looking for certain nonverbal cues …

Teach managers to support staff during crunch time

01/01/2006

Overworked and underappreciated: That’s a recipe for brisk employee turnover. By teaching supervisors how to support employees during periodic peak times, you’ll improve retention. Have managers use these four simple steps to reach out to stressed-out workers …

Avoid Phrases That Can Sabotage Job-Review Meetings

01/01/2006
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Show your defense cards early in the lawsuit game

01/01/2006

By having a tough anti-discrimination policy and a clear complaint procedure, you establish what lawyers call an "affirmative defense," meaning you have a weapon to defend yourself in court. But you must put forth those affirmative defenses very early in a lawsuit …

Same job titles don’t demand the same pay

01/01/2006

While the Equal Pay Act prohibits wage discrimination against women, make sure you and your supervisors realize that it doesn’t require every employee in the same position to earn the same salary. If you can point to factors other than gender (seniority, education, experience, skills, etc.), you can set radically different salaries for employees who hold the exact same job …

Avoid Impromptu Job Reviews; It’ll Look Like a ‘Paper’ Job

01/01/2006

Warn your supervisors that if they quickly schedule negative employee reviews—particularly after an employee files a complaint—they could appear to be papering the employee’s file in advance of a retaliatory firing, which won’t look good in court …

Pay closer attention to rising employee insecurity

01/01/2006

Almost a quarter (23.8 percent) of the people answering a new Right Management Consultants survey say they think it’s very possible or somewhat possible that they could lose their jobs in the next 12 months …

Can you require employees to speak English around customers?

12/01/2005

A narrowly tailored English-only policy that is designed to serve legitimate business needs is not discriminatory, says the EEOC. To be valid, the policy should spell out when English is required and let employees converse in any other language at all other times …

Cell-Phone Policies: Be Safe, Not Sorry

12/01/2005

Q. We’re considering giving cell phones to our field employees, rather than desk phones. What kind of policies should we have in place for personal cell calls on those phones? —J.B., Florida