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Employee Relations

It’s your duty, not just workers,’ to suggest accommodation ideas

04/01/2006

When a disabled employee requests accommodation to help him or her perform the job’s essential functions, don’t just knock the ball back into the employee’s court by saying, "What do you want us to do?" It’s up to you to actively help look for solutions …

Train Supervisors to Avoid Double-Meaning Words

04/01/2006

A federal jury has awarded a Tyson Foods supervisor $1 million, illustrating again that preventing racial discrimination is much cheaper than trying to litigate your way out of a preventable lawsuit. Take this opportunity to remind managers that what they say does matter.

Solving the Case of the ‘Stinky Staffer’

04/01/2006

Q. We have a “stinky employee” problem. How do I go about telling this person that she has a horrible smell and it’s now affecting some of my other staff? —S.H., Washington

Prevent employee anger before it starts: 5 tips

04/01/2006

One wrong move (especially during the firing process) can send employees running for courthouse. Teach supervisors to avoid unnecessarily angering employees by pointing out the following common mistakes …

Better communication = better performance

04/01/2006

A new study proves what you may intuitively know: Organizations that communicate effectively with employees outperform those that don’t …

Don’t Let Healthy Worker Play the ‘Disabled’ Card; Know Your Rights

04/01/2006

You probably know the type: the employee who stirs the pot of discontent whenever possible. And just when you’re about to levy discipline, the person pulls out the "get out of jail free" card and tells you about some imagined disability that needs accommodation …

Monitoring Internet usage? You’re not alone

04/01/2006

Three quarters of employers responding to a new American Management Association survey said they monitor how employees spend their time online at work …

Inject more oversight, responsibility into flex schedules

04/01/2006

With flexible schedules reaching near-entitlement status, some employers are pulling in the reins on this runaway perk.
A tighter and clearer flex-schedule policy can help you regain control over the benefit and increase productivity …

Be wary of disciplining for false complaints

03/01/2006
Q. We have an employee who has filed several sexual harassment complaints. But when we investigate, they turn out to be false. Can we do something about her? —J.P., Oklahoma

Take Employees’ Pulse With Low-Cost Online Surveys

03/01/2006

Web-based surveys let you collect employee feedback on everything from benefits to where to hold the holiday party. Online surveys are cheaper and easy to administer. Here are some of the best online survey sites …