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Employee Relations

Biggest Investigation Error: Skipping the Follow-Up Phase

05/01/2006

Too many HR people close the book on harassment investigations too early. By failing to check if harassment has flared up again, you open the organization to further liability …

Clarify the essential functions before rejecting accommodation bid

05/01/2006

You can reject a disabled employee’s accommodation request (or refuse to hire a person) if the individual isn’t able to perform the "essential functions" of the job, even with an accommodation. But many ADA failure-to-accommodate lawsuits hinge on which tasks are considered essential …

Get the troops on board

04/01/2006
In a recent survey, nearly half the workers responding felt their organization had failed to provide clearly defined goals for their jobs. To help your employees get back into the game, Joanne G. Sujansky offers this advice to create a goal-oriented culture.

It’s your duty, not just workers,’ to suggest accommodation ideas

04/01/2006

When a disabled employee requests accommodation to help him or her perform the job’s essential functions, don’t just knock the ball back into the employee’s court by saying, "What do you want us to do?" It’s up to you to actively help look for solutions …

Train Supervisors to Avoid Double-Meaning Words

04/01/2006

A federal jury has awarded a Tyson Foods supervisor $1 million, illustrating again that preventing racial discrimination is much cheaper than trying to litigate your way out of a preventable lawsuit. Take this opportunity to remind managers that what they say does matter.

Solving the Case of the ‘Stinky Staffer’

04/01/2006

Q. We have a “stinky employee” problem. How do I go about telling this person that she has a horrible smell and it’s now affecting some of my other staff? —S.H., Washington

Prevent employee anger before it starts: 5 tips

04/01/2006

One wrong move (especially during the firing process) can send employees running for courthouse. Teach supervisors to avoid unnecessarily angering employees by pointing out the following common mistakes …

Better communication = better performance

04/01/2006

A new study proves what you may intuitively know: Organizations that communicate effectively with employees outperform those that don’t …

Don’t Let Healthy Worker Play the ‘Disabled’ Card; Know Your Rights

04/01/2006

You probably know the type: the employee who stirs the pot of discontent whenever possible. And just when you’re about to levy discipline, the person pulls out the "get out of jail free" card and tells you about some imagined disability that needs accommodation …

Monitoring Internet usage? You’re not alone

04/01/2006

Three quarters of employers responding to a new American Management Association survey said they monitor how employees spend their time online at work …