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Employee Relations

Protecting employment tests from legal challenges

07/01/2007

Employers use a wide variety of tests to determine whether job applicants can perform the jobs they seek. The tests usually measure the candidates’ knowledge, skills and abilities. But if tests cover anything other than the employee’s ability to perform the job’s essential functions, employers could find themselves defending the tests in court …

Business as usual still the rule after employee complains

07/01/2007

Has an employee filed an EEOC discrimination complaint? If so, you should know that his or her attorney has probably encouraged that employee to look for any sign of retaliation—like a lowered performance evaluation, a demotion or closer scrutiny. Often, attorneys want to bolster their clients’ claims with tales of retribution. That doesn’t mean you should change the way you treat the employee …

Approach employee directly to discuss accommodations

07/01/2007

The ADA requires employers to make reasonable accommodations for disabled applicants and employees. And those accommodations must be based on an agreement between the disabled individual and the employer, using an “interactive process” …

Essential job functions may include shift work

07/01/2007

Q. We have a three-shift operation, and all employees are required to rotate and work on each shift. We are reviewing an employee’s request to be excused from moving from the day shift to the afternoon shift. The employee’s doctor says that his patient should not work the afternoon and midnight shifts for medical reasons, which we believe are valid. Are we required to honor this request? …

Profit sharing and ‘No walls’ management boost job referrals

07/01/2007

About 70% of all hires at Findley, Ohio-based hiring firm Right Thing come highly recommended by the organization’s own employees. What gets employees talking to their friends about joining the firm? It’s the company’s laid-back atmosphere—with no formal managers or departments—and an employee profit-sharing plan that involves half the company profits …

Intense training cuts turnover among hourly staff

07/01/2007

At Zeppe’s Pizzeria in Bedford Heights, Ohio, managers focus on experiential training, and lots of it. Franchisees receive a six-week course, but even hourly delivery drivers have up to four days’ training …

Diversity effort includes training next leaders

07/01/2007

Efforts to increase diversity and retention form the basis of two programs at New York-based Deloitte & Touche. The Breakthrough Leadership Program identifies about 25 of the company’s top minority professionals who exhibit leadership qualities …

Managers: 4 ways to improve your “likability” with employees

06/27/2007

A big management axiom is: “It’s not important for my employees to like me; they only need to respect me.” Not true, says management consultant Mike Winstanley. It’s fine—even important—for managers to be liked by their employees, he says. Four ways that managers can increase their “likability":

The 7 best benefits to keep older workers in the fold

06/20/2007

Employees age 55 and older—a group growing four times faster than the work force as a whole—make particularly loyal employees, a new study shows. But does your organization offer the type of benefits that will help you retain those older workers until they retire (and beyond)? Some organizations are taking that extra step …

Echoes of Virginia Tech: ‘Copycat comments’ lead to firings around U.S.

06/13/2007

“If I get one more write-up, if you think they had a problem in Virginia, it’ll be worse here.” That comment by  a Suffolk County (NY) Community College employee led to his arrest. At SeaWorld in Florida, a “joke” about the Virginia Tech shootings earned an employee the same fate. Here’s how to handle such comments in your organization. Plus, learn the 8 warning signs of violent worker behavior.