07/01/2007
Many employees today are sensitive about their ethnic backgrounds, but may hesitate to report teasing or name-calling for fear of being seen as troublemakers. That means a lawsuit could be brewing …
07/01/2007
Managers spend a good part of their workday listening to other people. But bear in mind, there’s a big difference between “passive” and “active” listening. In many cases, managers are too busy thinking about their response rather than listening to the employee’s full statement. In a business setting, this lack of attention can result in […]