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Employee Relations

Investigation of NCHP proves unexpectedly revealing

05/28/2008
After several state troopers were dismissed from the North Carolina Highway Patrol (NCHP), Gov. Mike Easley commissioned a probe by Kroll Associates, a corporate investigative service renowned for its ability to ferret out—and keep—company secrets …

Managers can pay for their bullying behavior—And so can you

05/27/2008
For the first time, the Indiana Supreme Court has endorsed a claim brought by a former employee against a supervisor (rather than the company for whom he worked) on the grounds that the general harassment was so severe as to constitute illegal bullying …

Can we discipline an employee for secretly recording workplace conversations?

05/27/2008
Q. Some employees discovered that a co-worker has been secretly recording conversations with them and some supervisors. One of them brought it to our attention after he grew suspicious that the employee was digging for information about some employment decisions we had made. Several employees have complained about the invasion of their privacy. The company president’s first reaction was to have the employee arrested, but I’m not sure he broke any laws. Our policies prohibit general harassment, but do not specifically address clandestine recordings. Can we discipline this employee? Should we contact police? …

Objective evaluations get lawsuits dismissed

05/27/2008
The quality of your performance evaluation process—whether it is objective or subjective—can determine how a discrimination lawsuit turns out. Handle evaluations improperly, and a case can linger for months. Do it the right way, and the case may be dismissed immediately …

Soaring gas prices offer opportunity for smart employers

05/27/2008
With gas prices shooting past $4 a gallon, employees with long commutes may be rethinking their job choices. You can help ease their pain (and collect some tax breaks) by introducing commuter-assistance benefits and programs. We offer tips and case studies that explain how to do it.

Open-Door policy is good insurance against harassment claims

05/23/2008
You need an open-door policy encouraging employees to come forward with sexual harassment claims. If you show you mean business—by appropriately responding to harassment charges—chances are employees will lose lawsuits if they decline to use the open door and instead suffer sexual harassment in silence …

Track HR decisions to show discipline wasn’t harassment

05/23/2008
The best way to prevent lawsuits or to get a quick dismissal of unfounded charges is to document every employment decision carefully. You and your staff should be able to show exactly when a decision was made, who made it and what the basis for the decision was …

Addicts, disgruntled workers seize substance abuse rehab centers

05/23/2008
A group of recovering addicts and disgruntled employees seized control of six Eastern Pennsylvania drug and alcohol rehabilitation centers, saying administrators didn’t understand how to treat addiction and were interfering with their rehab …

Office etiquette: What’s the worst offense?

05/22/2008
While some employees can tolerate co-workers’ swearing and rude behavior, don’t even think about touching their ham sandwiches. The absolute most offensive thing an office worker can do to colleagues is to steal their food from the office fridge, says a new TheLadders.com survey of 2,500 U.S. employees …

Are workers fully engaged? Ask right questions to find out

05/22/2008
Many organizations conduct periodic employee engagement surveys to check the  pulse of their work forces. Surveys can accurately measure engagement, but only if they include the right questions. If you’re creating your own survey, use some of the following 17 questions that go to the heart of the issue …