06/06/2008
With 350 employees, the managers at Grand Rapids, Mich.-based Fishbeck, Thompson, Carr & Huber have custom-built a health care plan based on the staff’s needs. And it pays 100% of the premiums. “Of course it’s costing us money,” says HR Director Brenda Heerdt, “but we feel that the health of our employees is very important” …
06/04/2008
Conflict happens in all corners of the workplace. But if issues aren’t settled, bad things can happen: Good people quit, morale can plummet and, sometimes, violence can erupt. But you don’t need to become a certified mediator to settle disputes. Here are nine tips for understanding human behavior and resolving conflicts with co-workers, employees and even customers.