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Employee Relations

Left behind: Consider RIF effects on your other employees

04/22/2009

Your business has crunched the numbers, considered the alternatives and come to the conclusion that layoffs are necessary if the business is to remain afloat during these challenging economic times. But how much thought have you given to your remaining employees who are about to watch their friends and colleagues lose their jobs?

Make sure your investigations are thorough

04/22/2009

Employers have great leeway when it comes to discharging employees. But many employers get into trouble by failing to conduct a thorough and fair investigation. If the employee can prove the investigation was so cursory that it was just an excuse to cover up an illegal motivation such as age discrimination, the employer may lose big.

Verizon settles harassment suit filed by Pittsburgh woman

04/22/2009

Lissa Hannan, a Verizon employee in the Pittsburgh area, filed a complaint alleging a male contractor sexually harassed her. The company essentially put her on hold and then hung up. Ten days after she filed her complaint, Verizon fired Hannan. The company ended up agreeing to pay her $37,000 to settle the lawsuit.

Turn Gen Y’s ‘unreasonable’ requests into a negotiating tool

04/21/2009

The two biggest comp and benefits myths about Generation Y employees—your youngest workers—are that they don’t care about money … and that they care only about money. They want more than that. In fact, they want way more. Use their demands as a negotiating tool, and watch the productivity of these young, tech-savvy go-getters soar in response.

Preparing for possible litigation

04/20/2009

Q. We recently had to discharge an employee for poor work performance. We are a relatively small company (70 employees) and don’t often fire people. Because of special circumstances that forced us to terminate the employee rather than try corrective action, we think it is very possible there will be some kind of litigation. Do you have any recommendations for what we should do or think about now, even before any lawsuit has been filed?

Stop hostile environment cases by tracking how you discipline after workplace disputes

04/17/2009

As an employer, you aren’t required to absolutely ensure your employees never suffer hurt feelings. That’s impossible. Nevertheless, you are required to stop behavior that could escalate into a hostile environment. Be sure to track how you punish co-workers who get into arguments and use inappropriate language.

How to respond to an EEOC complaint: 10 steps to success

04/17/2009

The EEOC and state and local agencies have been filing more administrative charges in recent years. As the recession deepens and more people lose their jobs, that trend is likely to continue. Because administrative charges can be precursors to discrimination lawsuits, it’s critical for you to handle them properly. These 10 tips will help you prepare to respond:

How to Respond to an EEOC Complaint: 10 Steps to Success

04/16/2009

The EEOC and state and local agencies have been filing more administrative charges in recent years and that trend is likely to continue. Because administrative charges can be precursors to discrimination lawsuits, it’s critical for you to handle them properly. These 10 tips will help you prepare to respond.

Assessing witness credibility in workplace investigations

04/14/2009

During a workplace investigation, you, as an HR investigator, can take a number of practical steps to improve the reliability and objectivity of your witness credibility assessments. Four factors are critical to assessing witness credibility: demeanor, consistency, chronology, and past history and motivations.

Set policies, establish clear process for employees to report sexual harassment

04/14/2009

It’s been many years since a big sexual harassment case hit the Supreme Court. That’s no reason for employers to rest easy. Regularly review your sexual harassment policy to make sure it’s doing what it should do. Don’t forget to train new managers and supervisors on how to handle complaints, especially those who have recently been promoted from lower-ranking positions.