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Employee Relations

Stop hostile environment cases by tracking how you discipline after workplace disputes

04/17/2009

As an employer, you aren’t required to absolutely ensure your employees never suffer hurt feelings. That’s impossible. Nevertheless, you are required to stop behavior that could escalate into a hostile environment. Be sure to track how you punish co-workers who get into arguments and use inappropriate language.

How to respond to an EEOC complaint: 10 steps to success

04/17/2009

The EEOC and state and local agencies have been filing more administrative charges in recent years. As the recession deepens and more people lose their jobs, that trend is likely to continue. Because administrative charges can be precursors to discrimination lawsuits, it’s critical for you to handle them properly. These 10 tips will help you prepare to respond:

How to Respond to an EEOC Complaint: 10 Steps to Success

04/16/2009

The EEOC and state and local agencies have been filing more administrative charges in recent years and that trend is likely to continue. Because administrative charges can be precursors to discrimination lawsuits, it’s critical for you to handle them properly. These 10 tips will help you prepare to respond.

Assessing witness credibility in workplace investigations

04/14/2009

During a workplace investigation, you, as an HR investigator, can take a number of practical steps to improve the reliability and objectivity of your witness credibility assessments. Four factors are critical to assessing witness credibility: demeanor, consistency, chronology, and past history and motivations.

Set policies, establish clear process for employees to report sexual harassment

04/14/2009

It’s been many years since a big sexual harassment case hit the Supreme Court. That’s no reason for employers to rest easy. Regularly review your sexual harassment policy to make sure it’s doing what it should do. Don’t forget to train new managers and supervisors on how to handle complaints, especially those who have recently been promoted from lower-ranking positions.

Check overtime, other pay practices: DOL cracking down after scathing report

04/14/2009

The U.S. Department of Labor’s Wage and Hour Division is preparing to crack down on employers who stiff workers out of overtime pay after a government uncovered a pattern of ignoring alleged employer wrongdoing. As enforcement gears up, we’ve got resources you can use to make sure you’re in compliance.

Discovered performance problems while worker was on FMLA leave? You can fire him

04/14/2009

What if you discover during an employee’s FMLA leave that the employee wasn’t as stellar as you always believed? What if you couldn’t have known that until you hired a temporary replacement. Must you bring the employee back? No, according to a recent 7th Circuit Court of Appeals decision.

Go ahead and detail performance problems—criticism isn’t an adverse employment action

04/14/2009

Employees can sue for discrimination only if they can show they suffered an “adverse employment action.” In other words, they have to show that their employers somehow did something that affected their jobs—such as a demotion, discharge or pay cut. Merely criticizing an employee’s performance isn’t enough if it isn’t accompanied by something more substantial.

8 ways to trim marginal benefits, max out those that work

04/14/2009

In today’s pared-to-the-bone business environment, you can’t waste time or money offering benefits no one cares about. If you haven’t already, now’s the time to take a magnifying glass to your benefits. Look for efficiencies in these eight places.

Don’t let counterclaim stop investigation

04/09/2009

It’s fairly common for someone accused of sexual harassment to counter that, in reality, he was the one who was being harassed. Then he gives HR a detailed complaint and a lengthy list of people to interview. Don’t let this tactic dissuade you. Instead, complete your investigation just as you would any other.