01/20/2011
Employees rate the current performance of their immediate supervisor higher than the performance of their organization’s CEO, according to an annual employee engagement survey by APCO Worldwide consulting firm.
01/18/2011
If a star employee has ever surprised you during an exit interview by saying she had been dissatisfied with her job for a long time, you’re not alone. It’s common to find a vast divergence between employee satisfaction and management’s take on the situation. Managers frequently make five big mistakes that can send your valued employees packing. Luckily, they’re easy to fix.