02/01/2011
Talking with employees about performance problems can be uncomfortable for any manager. But it’s also a crucial part of the job and, if done well, will ultimately make a manager’s job much easier. Feel free to pass along these seven performance-improvement tips to your organization’s managers.
01/31/2011
When drafting performance reviews, every manager aims to be fair and consistent. But research shows that, too often, a concept known as “rater bias” can subtly—and inadvertently—influence a manager’s ratings. Here are the six most common types of bias to be aware of when drafting reviews or other types of feedback: