Employee Relations

Celebrating small wins helps firm with retention

04/08/2011

It doesn’t hurt that accounting firm Grant Thornton offers flexible work schedules, commuter spending accounts, dependent care and an employee assistance program. But execs there attribute the organization’s culture of long-term retention to what they consider a family-like environment at their branch offices.

Address domestic violence with benefits

04/06/2011

It might feel uncomfortable to try to help an employee who might be a victim of domestic violence. But you could be saving lives if you encourage supervisors and co-workers to do so. A proactive decision to provide support to domestic-violence victims not only protects them—it also protects companies’ bottom lines.

NLRB ruling revisited: Can employees really trash you on Facebook?

04/05/2011

Don’t read too much into the NLRB’s recent “Facebook rant” ruling. Despite much employer hand-wringing, the decision didn’t give employees a free pass on social media posts. They still don’t have license to defame, disparage or otherwise trash their company, management, product or co-workers. Here’s why.

Document all disciplinary actions, including why and when you decided to act

03/31/2011

Some employees facing discipline believe that if they file a discrimination complaint, they can escape trouble. If disciplined, they’ll cry “retaliation!” Smart employers counter this subtle form of blackmail by clearly documenting and time-stamping all decisions and the process that led up to those decisions.

Micromanaging: 5 signs you’re doing it; 4 ways to stop it

03/28/2011

When it comes to assigning projects, do you spend most of your time telling employees how to do the work? Or do you give them clear goals and guidelines, then get out of the way? Micromanaging is an inefficient use of a manager’s time. It signals distrust of employees and inhibits them from taking initiative. Here are key signs of micromanaging and advice on how to reduce it.

Consider all options: When co-worker harasses, termination isn’t the only way to avoid liability

03/25/2011

The key to handling any kind of harassment case involving co-workers is to immediately investigate the allegations and follow up with solutions designed to stop the misbehavior. But those solutions don’t always have to include terminating the harassing co-worker. Suspensions, training and other remedial actions may be enough …

Supreme Court backs employee following ‘cat’s paw’ boss bias

03/24/2011

The U.S. Supreme Court has unanimously ruled that an employer may be held liable for employment discrimination under the Uniformed Services Employment and Reemployment Rights Act (USERRA), based on the discriminatory animus of an employee who influenced, but did not make, an ultimate employment decision.

Moving beyond carrot-and-stick motivation

03/24/2011

Encouraging autonomy doesn’t mean discouraging accountability. Rather than hovering, managers and HR should presume people want to be accountable and then provide the “scaffolding” to help new employees find their footing.

Nice work if you can get it: 12 years of full-time time off

03/22/2011

Heads are rolling in Norfolk, Va., following the discovery that a government worker who was suspended 12 years ago and hasn’t done a day of work since then has been drawing a paycheck the whole time. And get this: Now that she’s been officially fired, she’s suing.

Require medical exams if they’re job-related

03/18/2011

You may have read that employers aren’t permitted to force employees to take medical exams because they could reveal a disability. While pre-employment, pre-job-offer medical exams are barred, there are times when medical exams are fine. The key is whether the exams are job-related and consistent with business necessity.