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Employee Relations

HR detective: How to solve the classic ‘he said/she said’ mystery

10/11/2011
It’s a mistake that’s all too common: An employer investigating harassment claims or other workplace infraction fails to act when the inquiry bumps up against a “he said/she said” wall. There are four factors critical to assessing witness credibility: demeanor, consistency, chronology, and past history and motivations.

Handle criminal inquiry with care, sensitivity

10/10/2011

No one likes being accused of a criminal offense if they are innocent. Be careful about making such accusations publicly—you could end up being sued for defamation or intentional infliction of emotional distress. But that doesn’t mean you can’t investigate apparently missing funds and similar, possibly criminal cases.

Holiday sampler: 4 treats to make HR’s season bright

10/08/2011
The holidays are special, but they’re also an HR headache. Our early gift to you: Advice on everything from planning seasonal celebrations to handling end-of-year scheduling hassles.

DOL: Company president pumped assets out of fund

10/03/2011
The Employee Benefits Secu­r­ity Administration (EBSA) is suing Keith Davis, owner of Elmhurst-based A.B.D. Tank & Pump Co., claiming he drained his employees’ retirement fund of $1.9 million.

Feds sue Northbrook union fund for improper lending

10/03/2011
The Dol has sued the United Employee Benefit Fund in Northbrook and its trustees, following an investigation by the Employee Benefits Security Admin­istration that found the defendants violated the Employee Retirement Income Security Act by making improper loans.

Even stupid remark won’t sink legitimate discharge case

10/03/2011
Supervisors sometimes say incredibly dumb things. But those remarks won’t necessarily create liability—if you have carefully documented employee performance.

Cut retaliation liability risk by taking action on all harassment complaints

10/03/2011

All too often, sexual harassment involving just two people de­­volves into a he said/she said stand-off. But if the alleged harassment occurs at work, you must act to stop it or you’ll risk liability. Fortunately, you don’t have to be absolutely right about what happened.

What are the rules on setting a late policy?

10/03/2011
Q, We would like to institute a rule subjecting em­­ployees to discipline for clocking in late. Are we permitted to do this even though we round our employees’ time to the nearest quarter-hour?

Have a progressive discipline system? Beware giving more leeway to younger employees

10/03/2011

It might make sense to give newer employees a bit more leeway when it comes to discipline for poor job performance. After all, sometimes it takes time to learn a job well. But if the newer employees happen to be younger than another, older employee who doesn’t get the same benefit of the doubt, you may spark an age discrimination lawsuit.

Is it a personality conflict or discrimination? Let investigation guide your response

10/03/2011
There are times when a supervisor and a subordinate simply can’t get along. It’s important for HR to distinguish between a personality conflict and discrimination. The former is cause for concern because it is disruptive and counterproductive. But the latter must be dealt with immediately and firmly—because it’s illegal.