03/05/2012
Increased workloads … tighter deadlines … fewer resources. All of these have conspired to put a premium on employees’ ability to remain focused on the details of their jobs. Here are five free or low-cost sources designed to measure and improve attention to detail.
03/02/2012
Sometimes an employee promoted to management just isn’t ready for new responsibilities. Maybe she’s having a hard time thinking like an exempt employee, longing for the days when she was entitled to breaks and overtime. Fortunately, if you discipline such employees for neglecting their duties, they can’t later claim they actually were hourly employees entitled to overtime.